Namita Patel

  The evolution of work trends, transitioning from traditional in-office setups to a blend of remote, on-site, and hybrid work arrangements, has underscored the importance of technology experiences for employees and their direct impact on business growth. The End-user Experience Management (EUEM) platform plays a pivotal role in enhancing these technology experiences. It broadens the scope of visibility by monitoring, measuring, and managing the performance and health of various IT resources, including devices, applications, networks, and both internal and external assets. This platform offers essential functionalities like monitoring, employee engagement tools, analytics, root-cause analysis, and remediation capabilities. According to Quadrant Knowledge Platforms, End-user Experience Management (EUEM) is defined as a comprehensive platform that offers tools for monitoring and managing an organization's endpoint devices and applications, providing valuable endpoint telemetry and...